Terms of service

Welcome to 2Cold. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

1. Acceptance of Terms

By using the 2Cold website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use our services.

If you do not agree with these Terms, please do not use our website.

2. Products and Pricing

We strive to ensure all product information, descriptions, and prices are accurate. However, errors may occasionally occur.

We reserve the right to:

  • Modify product prices at any time.
  • Correct pricing errors.
  • Refuse or cancel orders affected by pricing inaccuracies.
  • Discontinue products without notice.

3. Orders

When placing an order, you agree that:

  • All information provided is accurate and complete.
  • You are authorized to use the payment method submitted.
  • We may refuse or cancel any order at our discretion.

If an order is canceled after payment has been received, a full refund will be issued.

4. Payment

All payments must be completed before an order is processed and shipped.

We accept approved payment methods displayed at checkout.

5. Shipping

Shipping times are estimates and are not guaranteed.

2Cold is not responsible for delays caused by:

  • Shipping carriers
  • Weather conditions
  • Customs processing
  • Events beyond our reasonable control

Additional details can be found in our Shipping Policy.

6. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

We reserve the right to deny returns that do not meet our return requirements.

7. Intellectual Property

All content on the 2Cold website, including but not limited to:

  • Logos
  • Graphics
  • Product designs
  • Images
  • Text
  • Branding

is owned by 2Cold and protected by intellectual property laws.

No content may be copied, reproduced, distributed, or used without written permission.

8. Prohibited Uses

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Interfere with website security or functionality.
  • Copy, scrape, or exploit website content without permission.

9. Limitation of Liability

To the fullest extent permitted by law, 2Cold shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of the website
  • Purchase of products
  • Website interruptions
  • Shipping delays
  • Data loss

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

10. Disclaimer of Warranties

All products and services are provided on an "as is" and "as available" basis.

2Cold makes no warranties, express or implied, regarding:

  • Product availability
  • Website operation
  • Accuracy of website content

11. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of information as described in that policy.

12. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of North Carolina, United States, without regard to conflict of law principles.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon being posted on our website.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.